General Data Protection Regulation (GDPR)
At PowerCabs, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal information.
1. Data Controller
PowerCabs, located at [Your Address], is the data controller responsible for your personal data. If you have any questions or concerns about our GDPR policy, please contact us at info@powercabs.ie
2. Data We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, and address.
- Booking Information: Pickup and drop-off locations, date and time of ride, and payment details.
- Usage Information: Details about your interactions with our website and app, including IP address, browser type, and device information.
- Feedback and Reviews: Information you provide when leaving feedback or reviews.
3. How We Use Your Data
We use your personal data for the following purposes:
To Provide Our Services: To process your bookings and ensure you receive the best possible service.
- Customer Support: To respond to your inquiries and provide assistance.
- Marketing: To send you promotional materials and updates, with your consent.
- Improving Our Services: To analyze usage data and improve our website, app, and services.
- Legal Compliance: To comply with legal obligations and protect our rights.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
Performance of a Contract: To fulfill our contractual obligations to you.
- Consent: When you have given explicit consent for specific purposes.
- Legitimate Interests: For purposes such as improving our services and marketing, where our interests are not overridden by your rights.
- Legal Obligations: To comply with legal requirements.
5. Data Sharing
We may share your personal data with the following parties:
- Service Providers: Third-party companies that help us provide and improve our services, such as payment processors and IT support.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Specific retention periods are determined based on the type of data and the purpose of processing.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to certain conditions.
- Restriction: Request restriction of processing under specific circumstances.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at info@powercabs.ie
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, secure servers, and regular security assessments.
9. Changes to This Policy
We may update this GDPR policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and app.
10. Contact Us
If you have any questions or concerns about this GDPR policy or our data practices, please contact us at info@powercabs.ie
Further information is available @ Irish Data Protection Commission https://dataprotection.ie