Safety tips for the RIDERS
Before the Ride:
- Verify the Driver and Car: Always check the driver’s photo, car model, and license plate number against the information provided in the app before getting into the vehicle.
- Share Your Trip: Use the app’s feature to share your trip details with a trusted friend or family member so they can track your journey in realtime.
- Choose Safe Pickup Locations: Opt for well-lit and populated areas for both pickup and drop-off points whenever possible.
During the Ride
- Sit in the Back Seat: Sitting in the back provides personal space and an easy exit from either side of the vehicle.
- Wear Your Seatbelt: Ensure you are buckled up for your safety, regardless of where you are seated.
- Keep Conversations General: Avoid sharing personal information with the driver. Stick to general topics if you choose to converse.
- Follow Your Route: Monitor the route on your app to ensure the driver is following the expected path. Politely ask about any deviations.
- Trust Your Instincts: If you feel uncomfortable at any time, ask the driver to stop in a safe, populated area, and exit the vehicle.
After the Ride:
- Rate Your Driver: Provide honest feedback and ratings to help improve the safety and service of the ride-hailing platform.
- Report Issues Promptly: If anything unusual or uncomfortable happens, report it to the ride-hailing service immediately.
Additional Tips
- Emergency Features: Familiarize yourself with the app’s emergency features. Rider app has a panic button or a link to emergency services.
- Cashless Payments: Use the app’s cashless payment system to avoid carrying large amounts of cash and to keep transactions secure.
- Be Aware of Surroundings: Stay alert to your surroundings before and after the ride. Avoid distractions like using your phone excessively while walking to and from the vehicle.
